GF1718 - FRAUD DETECTION SUPERVISOR
-
CompanyGulf Air
-
DivisionOperations
-
LocationBahrain - Head Quarter
-
DepartmentSecurity
-
Closing Date15-Jun-2025
MAIN OBJECTIVES
To supervise a shift of Fraud Detection Officers to ensure that passengers are holding valid travel documents appropriate for their intended destination including transit stations
To scrutinize and investigate the validity of the travel documents of suspected passengers in liaison with the Airport Immigration and Embassy Officials with a view to preventing the carriage of inadmissible passengers.
MAIN DUTIES
1. Supervise the Fraud Detection Officers perfoming at the Airport.
2. Supervise shift roster, including annual leave, sickness, shortages on shift and compassionate leave applications and time in attendance reporting.
3. Inspect travel documents of all passengers of selected nationalities, traveling to or via selected countries in order to identify stolen, expired, forged and fraudulently presented travel documents of all types and descriptions.
4. Using Tools available, scan the image of travel document carried by passengers, check for any fraud documents, and communicate with various agencies involved, across the world.
5. Work closely with Immigration, Consular and Embassy officials at station to maximize co-operation.
6. Work closely with Fraud Detection Administers to support and assist with interrogation for Fraud cases.
7. Maintain regular contact with other embassy and consular representatives of countries at destination to identify forged and fraudulent documents.
8. Accept responsibility for the decisions to offload passengers and to prepare reports and provide back up documentation supporting such actions. Assist in the compilation of inadmissible passenger statistics.
9. Supervise copies of forged and fraudulent documents at BIA for future inquiries.
10. To be able use sophisticated forensic detection equipment, training aids and other devices where appropriate to facilitate high rates of detection.
11. Generate detailed monthly reports regarding Fraud cases for Manager Fraud Detection.
12. Assist airport staff and Ground Handling Agents with interrogation for Fraud cases caught at the check-in and boarding counters.
13. Keep up to date records of changes in Immigration rules/Passport & Visa frauds to enable protect GF interests.
EDUCATION & TRAINING
HND or equivalent level.
Should have good working knowledge of the English language both written and oral with high communication skill.
Must be computer literate, with excellent human relations and interaction skills and required to work effectively in confronting situations often while under severe constraints of time and mental stress.
EXPERIENCE
Minimum 5 years’ experience as Police or Military background and preferably 2 years preferably in an aviation oriented environment.
Candidate must have no criminal recod, successfully complete a background check at the Ministry of Interior & National IntelligenceAgency.
About Application Process
If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
- Resume/CV
- cv
- Qalification