JOB PURPOSE

Observe, monitor, assess and comment on all aspects of the Cabin Appearance and product team, its provisioning on board and provide continual feedback on cabin appearance and cabin Product issues that may affect the brand, the Cabin Appearance. This includes providing guidance to Operations team, Technical team, and Ground handlers, and advise that Gulf Air aircraft in both appearance standards meet the specified guidelines set by Commercial team/Marketing department and ensure that the highest standard of hygiene and cleanliness are always observed by product and cleaning contractors.

KEY RESPONSIBILITIES

• Conduct appraisals of departing and arriving aircraft to ensure presentation and provisioning meet company standards.

• Monitor the Cabin Appearance program, including special audits, and coordinate with Officers on all product-related subjects.

• Conduct pre-audit research, submit audit scope for approval, and review audit reports prior to managerial approval.

• Maintain accurate data entry for audit and inspection reports and prepare periodic evaluation reports on Cabin Appearance functions.

• Complete audits and reports as scheduled and conduct inspections to verify compliance with operational procedures and standards.

• Notify management of observed areas of nonconformity and follow up on corrective action plans.

• Monitor inspection teams to ensure hygiene and cleanliness standards are maintained by product and cleaning contractors.

• Prepare daily and monthly reports on cabin check activities, achievements, observations, and new ideas for management.

• Report any aircraft damage immediately to engineers and Cabin Appearance team.

• Ensure the team inspects aircraft cleaning to maintain Gulf Air standards and that all materials used on board are approved and safe.

• Perform any other duties related to the job assigned by the Management.

RISK, COMPLIANCE AND BUSINESS CONTINUITY

Compliance

• Follow all, risk, compliance, and Code of Conduct requirements when performing daily duties.

• Complete all mandatory compliance and safety training within the required timelines.

• Report suspected misconduct, policy violations, or regulatory concerns through approved channels.

Risk and Information Security

• Protect business information at all time and adhere to information security procedures.

• Report any discrepancies, irregularities, or suspected information-security breaches immediately.

• Maintain accurate and accessible documentation relevant to assigned duties.

Safety (Gulf Air)

• Follow the SMS policy and procedures.

• Report hazards/unsafe conditions promptly.

• Report incidents/near-misses immediately.

• Use PPE and safe practices.

• Keep required safety records accurate.

• Follow Business Case / command center instructions when activated.

Safety (Bahrain Airport Company)

• Comply with SMS safety procedures and guidelines

• Identify and report hazards, unsafe conditions and incidents promptly

• Use appropriate PPE and support a positive safety culture through responsible behavior

Business Continuity

• Understand assigned BC responsibilities and follow organizational continuity plans

• Participate in all required BC drills, simulations, and training

• Remain reachable/on-call and report to work if required during Business Continuity or command center activation

• Notify management before international travel to support continuity planning

JOB REQUIREMENTS

EDUCATION / QUALIFICATIONS

• Bachelor's degree in Accounting, Banking and Finance, or an equivalent major in the related field

EXPERIENCE

• 0-2 years of experience in the related field

JOB SPECIFIC SKILLS & ATTRIBUTES

• Strong mathematical skills.

• Good analytical skills with experience in data analysis and performance monitoring.

• Ability to work under pressure and manage multiple initiatives simultaneously.